jlpg Privacy Policy – How Your Personal Data Is Handled

When you register an account on jlpg, we collect the personal information necessary to verify your identity and process your transactions as required under Philippine regulations. This includes your full name, date of birth, mobile number, email address, and the payment account details you use for deposits and withdrawals via GCash, Maya, or local bank transfer. We may also collect a government-issued ID and a selfie photo when identity verification is required at any stage of your account lifecycle. Device information such as your IP address, browser type, and mobile device identifiers are collected automatically when you access the platform. All information collected is used solely for the purposes described in this Privacy Policy and is never sold to third-party advertisers or marketing companies.

Your personal data is used to create and manage your jlpg account, process deposits and withdrawals in Philippine pesos, and verify that you meet the eligibility requirements for playing on our platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — we do not send unsolicited promotional messages without your consent. Transaction data is retained to comply with our obligations under applicable Philippine laws and to resolve any disputes that may arise regarding your account activity. Behavioural data collected during your sessions, such as games played and betting patterns, helps us improve platform performance and personalise your experience. We may also use aggregated, anonymised data for internal analytics and product development purposes, where no individual player can be identified from the results.

We do not sell, rent, or trade your personal information to any third party for commercial purposes. Your data may be shared with trusted service providers who assist us in operating the platform — such as payment processors for GCash and Maya transactions, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines when required to do so by law, court order, or to protect the rights and safety of our players and the platform. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance. At no point will your personal data be shared with third-party advertisers or used for purposes unrelated to the operation of the jlpg platform.

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using SSL/TLS protocols, ensuring that your login credentials and payment details are protected in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to maintain the integrity of our systems and respond promptly to any identified risks. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.

As a Filipino player on the jlpg platform, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data, subject to our legal obligations to retain certain records under Philippine law and our internal compliance requirements. If you wish to exercise any of these rights, you can contact our support team through the details provided in your account dashboard, and we will respond to your request within a reasonable timeframe. You have the right to withdraw your consent to data processing at any time, though this may affect your ability to continue using certain features of the platform. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable Philippine data protection regulations.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will notify you through the platform or via the contact details associated with your account, giving you the opportunity to review the updated policy before continuing to use jlpg. The date of the most recent update will always be displayed at the top of this page so you can easily identify whether the policy has changed since your last visit. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed about how your personal data is being handled. If you have any questions about this policy or our data practices, please visit our FAQ page for further guidance.